At Astor Movers, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, contact us, or engage our services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information:

• Name
• Address
• Email address
• Phone number
• Payment information
• Moving details (e.g., date, time, inventory)

Non-Personal Information:

• IP address
• Browser type and version
• Device type
• Pages visited on our website
• Time spent on our website
• Referring websites or sources

Cookies:
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track website usage and improve our services. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: We use your personal and moving information to arrange, schedule, and complete your moving and storage services.
• To process payments: We use your payment information to complete financial transactions related to your moving services.
• To improve our services: We analyze website traffic, customer feedback, and other data to enhance user experience and service quality.
• To communicate with you: We use your contact information to confirm bookings, provide updates, offer promotions, and respond to inquiries.
• To comply with legal obligations: We may use your data to comply with applicable laws and regulations.

3. How We Protect Your Information

We take reasonable measures to protect your personal information, including:

• Encryption: We use secure encryption methods to protect sensitive data (such as payment information) during transmission.
• Access controls: We restrict access to personal information to authorized personnel only.
• Data retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by law.

Despite our efforts to secure your information, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service providers: We may share your data with trusted third-party service providers who help us carry out services like payment processing, moving logistics, and customer support. These providers are obligated to maintain the confidentiality of your information.
• Legal compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can request that we correct or update inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to certain exceptions, such as legal requirements for retention.
• Opt-Out of Communications: If you no longer wish to receive promotional emails or communications, you can opt out by following the unsubscribe instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at the information provided in the Contact Us section below.

6. Third-Party Links

Our website may contain links to third-party websites, services, or resources. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing them with any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page and provide notice of the changes where appropriate. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Astor Movers
1602 Juno Trail, Astor, FL 32102
Email: info@astormovers.com
Phone: +1 (352) 670-4145

This Privacy Policy provides an overview of how we handle your personal information. It is important that you read and understand this policy, as it governs how we process and protect your data. Please reach out to us if you have any further questions or concerns about your privacy.